Troubleshooting Your Solar Backup Battery: Your Guide to Swift Solutions
When it comes to your solar backup battery, uninterrupted power is crucial. However, occasional hiccups with your battery can occur.
Here are a few common issues you may encounter with your solar backup battery and practical solutions:
Issue | Solution |
|---|---|
No power at all when main breaker is turned off | If no power becomes present within 5 minutes, call customer care. |
Some backed up loads do not work when main breaker is turned off | Check backed up panel for any breakers that are off/tripped. Reset any tripped breakers or turn on breakers that may have been off. |
(SolarEdge systems) No power when in main breaker is turned off | Check Inverter, Backup Interface, and Battery LED status lights |
(Delta systems) No power when in main breaker is turned off | Check Inverter and Battery LED status lights |
(Tesla systems) No power when in main breaker is turned off | Check system status in Tesla Homeowner App. Check green status LED on the right side of the Powewall2 or Powerwall+. Check power flow in Homeowner App. |
(Enphase systems) No power when in main breaker is turned off | Check system status in Enphase Homeowner App. Check IQ Battery status LEDs. Check power flow in Homeowner App. |
*Contact customer care at 1 (855) 478-6786 if a backup test is unsuccessful.
Remember, occasional glitches can happen, but with these steps, you can get your backup battery back on track. With a properly functioning solar backup battery, you can enjoy the peace of mind that comes with having a reliable and sustainable power source.If you have any questions or concerns, please don't hesitate to reach out to our customer support team at 1 (855) 478-6786.